Upon entering Imogroup's offices in Thonon, we discover a welcoming sign where the reception is warm. As the Thonon and Evian agencies expand their services to include rental management, we met with David Jaillet, director of both agencies, and Anaïs Boyer, head of the rental management service.
Before discussing the innovative service you offer, can you tell us more about the Imogroup agencies in Thonon and Evian?
David Jaillet: “We have been present in the sector for over 25 years. In total, Imogroup has seven agencies in the Chablais and Genevois regions, including two in Thonon and Evian, which I manage. We have a team of about fifteen employees at the two sites, for whom establishing a trusting and close relationship with our clients is crucial. Our agencies are especially specialized in real estate sales and we are now developing our rental management service, quite different from traditional services. Anaïs Boyer, who has nine years of experience in real estate rentals, heads this new service.”
Concretely, what are the advantages of your rental management, and what services do your agencies offer to those who use you?
Anaïs Boyer: “Rental management primarily allows owners to access our expertise, advice, and support. We have a very good understanding of the local market, and thus we can help owners to assess the value of their property, and assist them in every administrative and fiscal aspect of this step. It’s a very complex universe in which we can guide them through our experience, ensuring an optimal rental. We offer numerous services, already ahead of the rental. Indeed, we conduct a survey to ensure that future tenants are solvent, that their professional situation is stable and long-lasting, we ensure regular rent payments. Once the rental starts, we are present on a daily basis, aiming to be as accessible as possible in case of questions or problems. Whether it’s accounting management, our intervention on minor damages, works, or the regularization of charges, rent reevaluation, assistance with tax declaration as well as a multitude of other tasks that we perform to guarantee excellent management of the property we manage. Rent default insurance or damage guarantee is also offered to owners.
At Imogroup, we guarantee rent payment and we also take care of recovering damages in case of degradation. Rental management at Imogroup is primarily the guarantee for the owner to rely on experts in the daily management of their properties. It’s a task that can be very burdensome for someone not familiar with the ins and outs of this field, both practically such as inventory of fixtures and legally for drafting a well-written lease or concerning the new provisions related to mandatory diagnostics. That’s why we wanted to offer this unique service to our clients.”
Why should owners choose your agency to manage their property?
David Jaillet: “Anaïs, who is in charge of rental management, benefits from a very great experience after nine years in this sector, like the entire team surrounding her. I think the main asset of entrusting your rental management to our agencies is the guarantee of a local service accompanied by a very great expertise. Whether you visit the agency or call us, Anaïs or the team will be available to answer any questions. In an era where everything moves very fast and dematerialization takes over, at Imogroup, the human and relational aspect of our work is essential. We are a local agency; dialogue is crucial for us. Beyond that, it’s also important to note that we benefit from the best tools available to guarantee a trustworthy and quality service, as all members of our agencies are seasoned professionals.”
Anaïs Boyer: “Our main goal is to make the lives of property owners much more serene, all while establishing a trustful relationship in which they feel supported.”
